Recent Completed Works

Life Insurance Publications

Senior Content Writer, PepperContent

Client: Mutual of Omaha Life Insurance Company

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Business Publications

As a freelance writer, Mercedes has written over 50 long-form publications for small business start-ups, industry leaders, and Fortune 500 companies. This has included featured articles and syndications in Forbes, USA Today, Entrepreneur, ReadWrite, CustomerThink, and Inc.

Person in a suit holding a business newspaper.

Expert Resume Writing

Since 2018, Mercedes has written over 500 resumes, CVs, cover letters, LinkedIn Profiles, and other career transition documents. She takes pride in crafting each document to help job seekers secure more interviews, appear more appealing to recruiters, and achieve their employment goals.

Close-up of a person holding a resume for Lauren Chen, a digital marketing specialist, while sitting at a white table across from another person.

Academic & Research-Based Projects

Political science essays and graduate school projects.

🎓Bachelor of Science in Political Science and Technical Writing

🎓Master of Arts in Communications, New Media and Marketing

🎓Master of Science in Marketing Data and Analytics (2026)

🎓Modern Journalism Certification, New York University (2026)

Bookshelves filled with hardcover books in various colors and sizes.

Advocacy Tools & Storytelling

Presently in development are digital products and toolkits to support advocacy, campaigns, and human-centered storytelling.

A person holds a cardboard protest sign that reads 'NO. MORE. SILENCE' during an outdoor rally or demonstration.